Frequently Asked Questions:
What is physiotherapy?
(from the Chartered Society of Physiotherapy's website): Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing, which includes the patient’s general lifestyle.
At the core is the patient’s involvement in their own care, through education, awareness, empowerment and participation in their treatment.
(From NHS Inform's website): The aim of physiotherapy is to help restore movement and normal body function in cases of illness, injury and disability.
As well as treating a specific problem, your physiotherapist may also suggest ways you can improve your general wellbeing – for example, by taking regular exercise and maintaining a healthy weight for your height and build.
Physiotherapists take a holistic approach, looking at the body as a whole rather than focusing on the individual factors of an injury or illness.
What can I expect at the initial assessment?
Your initial assessment involves a thorough 'subjective' assessment where the physiotherapist asks you about your pain, the problems you are looking for help with and your goals or aims for treatment. You will then be asked about your medical history and also your current hobbies and activities.
Depending on where your pain or problem is, you may have to undress down to shorts or leggings in order for the physiotherapist to carry out your 'objective' or physical assessment. If your pain is in the lower back, hips, or knees then do bring shorts with you. If you have shoulder or neck pain you may be asked to undress to your vest or teeshirt.
Your dignity and modesty will be observed at all times. You are welcome to have a friend, family member, interpreter or a chaperone with you at your appointments if you wish.
After your physical assessment the physiotherapist will discuss the 'working diagnosis' with you and the treatment options you may have. You will usually, depending on time taken, be given treatment at your initial assessment appoinment.
Will the assessment or treatment hurt?
People normally seek out physiotherapy treatment because of a painful problem. In order to assess you the physiotherapist needs to ask you to move, and to passively move and stress any painful structures such as tendons or ligaments, to reach an accurate diagnosis. If you have pain, please consider asking your GP or Pharmacist for analgesia in order that you are able to tolerate your assessment - if you can't move because of pain then we can't help you with physiotherapy!
Some treatments such as deep friction massage can be painful during the treatment, however the patient will normally feel signficantly better afterwards.
We advise patients not to exercise into moderate or severe pain. Almost all therapeutic exercise should be carried out within the patient's pain-free or minimal painful range.
How many treatments or appointments will I need?
Your pain may or may not respond to physiotherapy treatment and some people who have chronic pain (longer than 6 to 12 weeks of pain, chronic degenerative or neurological conditions) may not be able to reach a pain-free state.
Most patients will feel a benefit or have their treatment goals/aims achieved within 3 to 6 sessions while some might prefer to continue with treatments for longer. You may need only one or two treatments. You are in charge of your physiotherapy and we will strive to ensure you know what is happening and that you are happy with what is happening in your treatment.
How do I pay for treatment?
We can accept cash, cheque, debit or credit card or paypal payments. You will pay on your appointment date for your agreed treatment.
If you are using medical insurance you will need to pay us on your appointment date and claim your cash back from your insurers. We will provide our HCPC Registration number for insurance claims if requested.
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